Overview
Head of Membership – Private Members Club
Location: Shanghai
Reporting to: General Manager
An exciting opportunity for an experienced Head of Membership to lead the membership strategy for a prestigious luxury private members club in Shanghai.
This is a highly visible, member-facing leadership role focused on membership growth, engagement and retention, while ensuring an exceptional experience for a sophisticated community of high-net-worth individuals, industry leaders and luxury lifestyle clients.
Key Responsibilities
- Develop and execute strategies to grow, engage and retain the membership base
- Lead the full member journey, from acquisition and onboarding through to engagement and renewal
- Build strong, trusted relationships with members and understand their evolving needs
- Create and deliver a compelling calendar of bespoke events, experiences and member programming
- Use member feedback and insights to continually enhance the overall experience
- Lead and develop a high-performing Membership team
- Collaborate closely with Events, Marketing and F&B to deliver a seamless member experience
- Support membership campaigns and communications to strengthen the club’s positioning and drive acquisition
- Champion exceptional luxury service standards across every member touchpoint
Candidate Profile
- Proven senior experience within private members clubs, luxury hospitality, premium lifestyle or luxury brands in Asia
- Strong track record in membership sales, retention and engagement
- Commercially astute with excellent relationship-building and networking skills
- Deep understanding of luxury consumers and high-net-worth clientele
- Creative and confident in developing events, experiences and engagement initiatives
- Inspirational leader with a hands-on approach and strong attention to detail
- Highly polished, professional and comfortable operating in a sophisticated, member-facing environment
This is an excellent opportunity for a dynamic membership professional to play a key role in shaping the member experience, community and commercial success of a leading luxury private members club in Asia.
Salary package: negotiable for the right person
Get in touch: michelle@corecruitment.com
Job Tenure: Permanent
