Overview
A Collections Advisor position is available for a dedicated individual with excellent communication skills and a knack for maintaining customer relationships.
Client Details
The client is a globally renowned entity in their industry with a workforce of over 10,000 committed professionals. With a significant presence in Basingstoke, the company prides itself on delivering top-notch financial solutions to its customers.
Description
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Manage customer accounts and maintain relationships
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Implement effective collections strategies
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Ensure compliance with financial regulations
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Communicate with customers regarding account statuses
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Work collaboratively with the accounting and finance team
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Resolve customer complaints and queries
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Record and update customer account information
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Report on collection activity and accounts receivable status
Profile
- Immediately available or available on short notice
- Strong communication skills
- Comfortable being on the phone
- Strong attention to detail
- Ability to think on your feet
Job Offer
- Long term and permanent opportunities
- 50% hybrid/office structure
- Excellent training and development opportunities
- Modern office facility
- Parking