Overview
The Telesales Agent will be a key player in the customer service department within the Distribution & Transport industry, specialising in creating exceptional customer relationships and driving sales through telephone interactions.
Client Details
Our client is a fasted growing in the Transport & Distribution industry, with a combined turnover of over £2 million, operating over 8 national locations and a base of almost 500 employees. With an emphasis on innovation and commitment to customer service, they are well-renowned for their exceptional delivery services.
Description
- Building and maintaining customer relationships.
- Acting as first point of contact for potential businesses.
- Developing an in-depth understanding of customer needs and requirements.
- Providing product information and delivering product demonstrations to drive sales.
- Meeting and exceeding sales targets.
- Managing customer feedback and ensuring customer satisfaction.
- Contributing to team effort by achieving related results as needed.
Profile
A successful Telesales Agent should have:
- Experience in a customer focused role.
- Outstanding communication skills, both written and verbal.
- A results-driven mindset with a passion for sales.
- Proficiency in relevant computer applications.
- Strong collaboration skills.
- A positive, customer-focused attitude.
Job Offer
- A competitive salary of between £25,000-£27,000 per annum, plus commission structure.
- A positive, team-oriented company culture.
- The opportunity to work with a global leader in the Transport & Distribution industry.
- On-site training and continuous professional development opportunities.
- Massive opportinity to progress & develop within the organisation.
