Overview
As a Temporary Customer Service Advisor you will be handling inbound calls from a customer patch of up to 200 customers, providing support and guidance to their queries.
Client Details
Our client is a leading and well-known entity within the not-for-profit space and they are seeking a Temporary Customer Service Advisor to join their Stockport office on a temporary on-going basis with the view to go permanent.
Description
As a Temporary Customer Service Advisor you will:
- Answering calls and handling call-centre type queries related to customer well-being.
- Providing compassionate and empathetic care to customers.
- Updating customer accounts within a CRM system.
- Ad-hoc duties as and when required.
Profile
To be successful in this role:
- Experience working within a call centre environment is essential
- Can commit to an on-going temporary role with the view to go perm
- Confident on the phone and a positive demeanor
- Strong work ethic and a self-starter attitude.
- Team Player
A Full UK Driving License is essential for the role & successful DBS check.
Fully flexible is required for this as it does include different shifts on a 16 week rota which include days (06:00 – 16:00pm), (14:00pm – 22:30pm) and (22:00pm – 06:00am).
Job Offer
In return, our client can offer:
- Competitive hourly rate & weekly pay
- An opportunity to be made perm
- Immediate start after successful compliance checks
- Opportunities for professional development and growth
