Overview
General Manager – Newcastle
Location: Newcastle
Salary: Up to £45,000 DOE
Bonus: 20% annual performance bonus
Start Date: Immediate
Role Summary
We are looking for an experienced General Manager to lead a high-volume QSR restaurant in Newcastle for a growing food and hospitality business.
This is a hands-on leadership role for a strong operator who can take ownership of day-to-day operations, team performance, guest experience and commercial results.
Key Responsibilities
- Lead day-to-day restaurant operations and performance
- Lead, manage and develop management and front-line teams
- Deliver consistently high guest experience and operational standards
- Drive sales, profitability and cost control
- Manage P&L and key operational KPIs
- Maintain strong food safety, health & safety and brand standards
- Support recruitment, onboarding, training and team development
- Implement and maintain operational systems and processes
- Ensure the restaurant is fully prepared for peak trading periods
- Identify opportunities to improve operational and commercial performance
Candidate Requirements
- Proven experience as a General Manager within QSR, fast casual or high-volume hospitality
- Strong leadership and people management skills
- Commercially focused with experience of P&L management
- Comfortable working in a fast-paced, high-volume environment
- Hands-on operational approach with strong attention to detail
- Strong understanding of restaurant standards, people and performance
- Experience within a structured or growing brand preferred
Job Tenure: Permanent